每年春节,我市家政服务市场都会遭遇一场“用工荒”。随着大量的农民工返乡过节,济南的家政服务市场也将迎来一年中最严重的用工荒,从而形成市场供应严重不足的困局,但是很多老人需要人护理,需要人照顾的很多。尤其是春节前后,家政“用工荒”会愈演愈烈。
一、24小时开通服务热线,值班人员负责客户咨询、预定和处理服务投诉。
24 hours service hotline, the duty officer in charge of customer inquiries, reservations and processing service complaints.
二、根据合同规定,保质保量完成服务约定,科学合理调度和配置服务资源,让客户轻松过春节。
Under the contract, quality and quantity to complete the service agreement, scientific and rational resource scheduling and configuration services, allowing customers to easily over the Spring Festival.
三、和家政服务员多做思想工作鼓励家政服务员调整休假时间、以物质奖励和精神关怀的方式让家政服务员在春节期间稳定工作,以最大的努力保证各位客户轻松过春节。
And domestic workers do ideological work to encourage domestic workers to adjust the time off to care for material rewards and spiritual way to make a stable domestic workers to work during the Spring Festival, with the greatest effort to ensure that our customers easy for the New Year.
四、坚决履行合同中的各项条款,保质保量完成服务约定,不利用节假日乘机哄抬服务价格扰乱市场秩序。
Resolutely carry out the terms of the contract, quality and quantity to complete the service agreement, do not use the opportunity to drive up the price of services holidays disrupted the market order.
五、维护家政服务员的合法权益,加强安全学习,提高安全意识,充分保障家政服务员在工作中的休息、安全和健康权益,坚决反对有关违背劳动合同精神的行为。
Safeguard the legitimate rights and interests of domestic workers, strengthen the safety study, improve safety awareness, adequate protection of domestic workers to rest, in the interests of safety and health at work, and resolutely oppose acts contrary to the spirit of the labor contract.
六、积极主动参与献爱心的各种公益活动,给需要帮助的人带去温暖和关爱。
Actively participate in various charity events to show love, to people who need help to bring warmth and love.