1、行业发展无序,服务水平不高。当前济南的家政服务业水平还停留在初级阶段,家政服务企业良莠不齐,个体经营户占据了行业的多数,存在经营规模偏小,组织较为松散,管理不规范等问题,家政服务行业陷入恶性竞争状态。由于大企业的管理成本相对较高,导致大企业往往竞争不过不规范的家政服务中介机构,员工制家政服务企业竞争不过非员工制小企业,品牌和规模优势难以体现。
Disorderly development industry, the service level is not high. The current level of domestic service in Jinan still in the initial stage, Housekeeping mixed enterprises, self-employed households accounted for most industries, there are small-scale operations, more loosely organized, management is not standardized, domestic service industry into a vicious competition status . As the cost of management of large enterprises is relatively high, resulting in large companies often compete with unregulated domestic service agency, staff system but non-competitive domestic service employees made ??small businesses, brands and scale advantages difficult to reflect.
2、市场缺口较大,供需结构性矛盾突出。目前,家政服务业的发展与强劲的市场需求不相适应,劳动力资源缺乏,供求矛盾突出。同时,目前家政市场上的供给以简单劳动型家政服务为主,母婴护理、老人护理、家庭教育顾问等高端家政服务人员匮乏,低端供给和高端需求之间存在着结构上的不平衡。
Large gap in the market, the structural contradiction between supply and demand. At present, the development of domestic service is incompatible with strong market demand, the lack of labor resources, supply and demand contradiction. Meanwhile, the current supply to the domestic market mainly simple labor-based domestic services, maternal and child care, elderly care, family education consultants and other high-end domestic staff shortages, there is an imbalance between the structure of supply and high demand for low-end.
3、从业人员素质参差不齐,社会保障不健全。据统计,家政服务从业人员主要由下岗失业人员、在家待业人员、退休人员和闲散农村妇女组成,以外来人员为主。75%的一线家政服务从业者受教育程度为初中及以下,文化程度普遍偏低。从业人员的自身职业发展面临较大的困难,由于家政服务从业者不需要持证上岗且流动性较大,小规模的企业普遍没有对员工开展有效的职业培训,较正规的企业也只有80%的一线职工参加过培训,而且往往培训时间较短、质量不高。由于受传统观念的影响,社会对家政服务业的认识仍存在误区,从业者难以得到社会价值的认可,部分就业困难人员不愿意进入家政行业。同时,家政服务企业特别是小规模企业的用工不规范现象严重,企业职工的劳动合同签订、社会保险缴纳等合法权益无法得到保障。
Uneven quality of employees, social security is not perfect. According to statistics, domestic service employees mainly by laid-off workers at home, unemployed, retirees and composition of idle rural women, to persons other than the main. 75% of front-line practitioners in domestic service for junior secondary education level and below, education is generally low. Own career development practitioners face greater difficulties, because domestic service practitioners do not need certificates and greater mobility, small-scale enterprises generally do not develop effective vocational training for employees, more formal enterprises only 80% participated in the training of front-line workers, and often shorter training time, the quality is not high. Due to the impact of traditional social awareness of domestic service, there are still errors, practitioners of social value is difficult to obtain recognition, some difficulty finding employment reluctant to enter the domestic industry. Meanwhile, domestic service enterprises, especially small-scale enterprises and employment serious irregularities, enterprise workers labor contract, social security contributions and other legitimate rights and interests can not be guaranteed.
4、大型家政企业融资困难,政策扶持力度需进一步加大。目前,大型家政企业普遍面临融资难问题,资金缺乏严重,企业发展遭遇瓶颈,严重影响了行业和企业的发展后劲。要发展就要投入,家政服务行业仅靠企业自身投入将难以度过发展的关键期和瓶颈期,需要政府进一步加大政策扶持力度,推动家政服务企业不断做大做强。
Large domestic enterprises financing difficulties, policy support should be further increased. Currently, large-scale domestic enterprises generally face the problem of financing, lack of funds is serious, business development bottlenecks, seriously affecting the industry and enterprise development potential. To develop the necessary investment, domestic service industry alone will be difficult to put into their own development through the bottleneck of the critical period and requires the government to further intensify policy support to promote domestic service enterprises bigger and stronger.